Welcome!

Customer Service

Shipping & Delivery
We offer free economy shipping on most items. This means that we ship USPS Priority Mail, or UPS, depending on weight. If you would like a quote on expedited shipping please contact us at esales@altousa.com. Please include your complete shipping address and the part or parts you are considering purchasing.

 

Privacy & Security
We do not disclose your information to anyone outside of our company. We may, from time to time contact you via email reguarding promotions, order updates, etc.

 

Returns & Replacements
Buyer is responsible for return shipping cost. You may exchange your purchase for up to 30 days from date of purchase. Item must  be in brand new, resell-able condition. (No  restocking fee). All returns will be subject to 20% restocking fee. Return your item up to 30 days from date of  purchase for a  refund minus 20% restocking fee. All parts must be in brand new, resell-able condition. Item will be inspected within 3 business days and refund will be given. Items that have been installed, used or altered are non-returnable. If your item is damaged during shipping, please contact us at for immediate assistance.